admin_help

Vars
closed_at	The time at which the ticket was closed
heard_by_no_admins	If any admins were online when the ticket was initialized
id	Unique ID of the ticket
initiator	Semi-misnomer, it's the person who ahelped/was bwoinked
initiator_ckey	The ckey of the initiator
initiator_key_name	The key name of the initiator
name	The current name of the ticket
opened_at	The time at which the ticket was opened
opening_responders	The list of clients currently responding to the opening ticket before it gets a response
statclick	Statclick holder for the ticket
state	The current state of the ticket
ticket_counter	Static counter used for generating each ticket ID
ticket_interactions	The collection of interactions with this ticket. Use AddInteraction() or, preferably, admin_ticket_log()
webhook_sent	Whether this ahelp has sent a webhook or not, and what type
Procs
New	Call this on its own to create a ticket, don't manually assign current_ticket
ticket_status	Renders the current status of the ticket into a displayable string

Var Details

var
closed_at

The time at which the ticket was closed

var
heard_by_no_admins

If any admins were online when the ticket was initialized

var
id

Unique ID of the ticket

var
initiator
– /client

Semi-misnomer, it's the person who ahelped/was bwoinked

var
initiator_ckey

The ckey of the initiator

var
initiator_key_name

The key name of the initiator

var
name

The current name of the ticket

var
opened_at

The time at which the ticket was opened

var
opening_responders
– /list

The list of clients currently responding to the opening ticket before it gets a response

var
statclick
– /obj/effect/statclick/ahelp

Statclick holder for the ticket

var
state

The current state of the ticket

var
ticket_counter
– /static

Static counter used for generating each ticket ID

var
ticket_interactions
– /list

The collection of interactions with this ticket. Use AddInteraction() or, preferably, admin_ticket_log()

var
webhook_sent

Whether this ahelp has sent a webhook or not, and what type

Proc Details

New
(msg_raw, /client/C, is_bwoink, /client/admin_C, urgent)

Call this on its own to create a ticket, don't manually assign current_ticket

Arguments:

msg_raw - The first message of this admin_help: used for the initial title of the ticket
is_bwoink - Boolean operator, TRUE if this ticket was started by an admin PM

proc
ticket_status
()

Renders the current status of the ticket into a displayable string

Adminhelp Ticket /datum/admin_help

Vars

Procs

Var Details

var closed_at

var heard_by_no_admins

var id

var initiator – /client

var initiator_ckey

var initiator_key_name

var name

var opened_at

var opening_responders – /list

var statclick – /obj/effect/statclick/ahelp

var state

var ticket_counter – /static

var ticket_interactions – /list

var webhook_sent